How to Create a Customer Persona Using Social Media Data
How to Create a Customer Persona Using Social Media Data (adsbygoogle = window.adsbygoogle || []).push({}); Customer personas, also known as buyer personas, identify the people who are most likely to buy your products. In other words, your target audience. It's quite common to come across business owners, marketers, and other business people who have no idea what a customer persona is, yet when you study them closer, you find out that they are doing it all of the time. Only that they don't know they are doing it. Social media holds a ton of information and knowledge. Most importantly, in this case, it holds a ton of information about your audience and the people you see as your ideal customers. Not taking advantage of this information is truly an opportunity gone to w...