
8 Customer Retention Strategies Your Organisation Should Use
Building a customer retention strategy is no easy task in today's digital age. Consumers are constantly bombarded with clever ads trying to convince them to switch services, and without the proper customer retention strategy, it just might work. The good news is if you've already convinced someone to buy once they're most likely game for another purchase - all you have left to do next is give them incentives so their return will be worthwhile. Here are eight strategies your organisation can use when retaining customers:
Give customers discounts
Provide customers with discounts regularly so they know what they're getting into. Make sure the customer knows they're not losing something by taking advantage of the discount, and that it's a one-time offer. If you're already giving away ...


















