How a Shared Inbox Promotes Better Team Collaboration
Using a shared inbox provides organizations with multiple advantages. One of those benefits is it promotes better team collaboration. In turn, that means your team can offer better service and become more efficient and productive. Let us dig deeper into how a shared inbox is great for team collaboration.
What is a shared inbox?
Basically, a shared inbox is an inbox that is accessible to all members of your team. Each member of the team will send and receive emails from the same email address. The best shared-inboxes provide each team member with separate passwords for logging in. Shared inboxes are most commonly used for communicating with customers and business partners. While there are multiple shared inboxes available, each one has different features, so you should lea...