4 Ways to Generate Leads using Live Chat
Live chat features are becoming increasingly common on websites. However, they have also been joined by chatbots - widgets that replicate the features of live chat but using bots and algorithms instead. Live chat is the superior approach from the perspective of lead generation - provided you approach it the right way. Here are four ways of using live chat that are guaranteed to generate leads for your business.
Interact and Engage
The benefit of live chat is that it enables you to communicate with users in real-time. If you want this to be an effective lead generation tool, you need to use it correctly. When you communicate with your users, make sure to be engaging and keep things interactive. Don’t just provide users with stock responses, give them links to the pages they need an...