Business

How many clients do you lose due to poor customer service each year? 5%, 10%? Shockingly, the figures might be far higher than you realize. According to Statista, 44% of Americans stopped doing business with a company due to poor customer service in 2018 alone. Can your business afford those numbers? In the current economic environment, no company can afford to lose clients on such a grand scale. Fortunately, there’s a lot that you may do to staunch the flow. In this article, we’ll go over customer service tips, dos, and don’ts to ensure that your firm delivers outstanding service. Retail Customer Service Tips What is Retail Customer Service? The answer to “What is retail customer service?” may differ depending on whom you ask. Ask the store manager, and they’ll say it’s...

Owning your business is a great accomplishment, but certainly not for the faint-hearted. While there is plenty of information out there to assist individuals with starting up a business from scratch, not much e explains what to do when it starts to show signs of growth? In this article, we are going to talk about some things you should do when your business starts to take off. Sound interested? Then keep on reading! Review your business plan The very first thing you should do if you notice growth within your business is to review your business plan. This way, you can determine what aspects have been going well. For example, you might find that your advertising has been very successful, or a new product is flourishing. This will help you continue on the path and determine what to do n...

Ensuring the sustainability and transparency of businesses is a result of concrete protection of valuable data. Between customer contact details, company files, business emails, and more, a lot is at stake if there are no proper security strategies applied. In these modern days, it is not uncommon to hear about the collapse of entire businesses due to malicious cyberattacks. While high-profile businesses are widely known to be more prone to risks, small businesses get attacked as well, and such attacks are on the increase nowadays. This is why such businesses need vigorous measures taken to ensure their safety. Here is a list of tips for securing small business networks. Do Regular Data Backups When thinking about how much a business heavily relies on data of all types, the proce...

If you are looking to start a franchise, you have to go about deciding which one you think will be best for you. You will want something that you can afford, while, at the same time, wanting something that can make you as much money as possible. How do you go about choosing then?  There are several different factors to consider, and all of these must be weighed together to determine what choice to make. While each franchise will have some differences, they are all doing the same thing in the most basic form. Here are some of the things that most successful franchises have in common. A Good Brand Name Think of a few franchise chains that you know. There is a good chance that it has a good and well-known brand name. Having the right brand name is essential if you are looking for your fran...

Starting a home-based business is an exciting and brilliant idea besides being safe within the confines of your house, especially now that we have a coronavirus to keep away from. Also, there are a lot more benefits to having your business at home like saving commuting time and effort, the flexibility of your working hours, personal freedom, less stress, tax advantages, and professional growth; the list is endless. It might be tough to open one up, but with a home-based business, the process becomes simpler, the risk fewer, and your expenses lower. Have a read through this to know what to do in opening up a business in your home. Pick a Line of Business that You Want Deciding the line of your business is the first and foremost, you need to plan before embarking on your entrepreneurial ...

Times have changed in the business world because of the recent global Covid-19 pandemic. This novel virus pushed a lot of companies to shut down their operations, but business owners are allowed to reopen again now and bring their employees back to work. However, every business owner should make sure that their office building is completely ready for the reopening. It has to be up to the standards implemented by the WHO and CDC. You should read on to learn about the ways to keep your office space compliant with the new health and safety requirements in 2021. Inform Your Employees about the Mandatory Rules The first step that you should do is to inform your employees about the mandatory rules that everyone should follow. One of the most important rules is complying with the face co...

We are living in the digital age and technology continuously evolves to make most marketing strategies easily implemented. However, some of the traditional marketing methods can still work well for numerous businesses today. You just need to do enough market research on your target audience to know which method can be effective for them. Read on to learn about why most traditional marketing methods are still effective in today’s market.   Most Methods are Compelling You can rest assured that most traditional marketing methods are still compelling after all these years  with the highest ROI of 112% across all mediums. Customers are continuously drawn to old-school ways to market a product because the main component of these methods is still there. This important component is the unique se...

Given how many people have to spend time at home because of Covid-19, there are more and more of those who would like to start a side hustle. The time making money is more valuable than doing nothing, and if you are unhappy with your current salary, additional income is always welcome. And who knows. What starts as a side hustle can turn into a full-time career, allowing you to leave the job you have been so unhappy with all this time. Here are some ideas of what you can consider doing as a side hustle. Idea #1 – Online Surveys Online surveys are perhaps the simplest method out of the lot. A single survey does not take a lot of time, meaning it is perfect for those who have less than an hour to spend every day. Letstalkaboutmoney talks about how to get online jobs that pay on t...

Managing a work environment is certainly a difficult task, especially when a work hazard can endanger your employees at any moment. Failure to meet safety requirements can lead to disastrous results for you and your employees. For that reason, many organizations use EHS management systems as they are specifically designed to counter workplace hazards. So, if you still think that a new EHS management system is not needed in your company, here are 7 reasons to convince you otherwise. 1.Improve EHS Training Initiatives Whether injuries in your workplace are serious ones that prevent employees from making it to their workplace in time or simple lacerations that could've been prevented with the right PPE (Personal Protective Equipment), you will need a solid EHS training program to min...

Workers with physically and mentally demanding jobs often suffer similar consequences to those with post-traumatic stress syndrome (PTSD). Cumulative trauma disorder can occur if your job requires strength and stamina, such as construction or factory work, among other occupations. Psychological issues and recurring strain injuries can affect your ability to do your job. This leads to an impasse, resulting in you having to take time off, which in turn, prevents you from making a living. If you should suffer this fate, you might be wondering what one ought to do when the medical bills and cost of living pile up, and what can be done to salvage your income and your physical and mental health. This begs the question: can you get compensated for work-related trauma? Read on to find out. ...

Starting a fresh, new business is always fraught with challenges and risks, especially when it comes to financing. Whether you are searching for start-up capital, money to hold on to in the hard times, or funds to expand, there are numerous ways to gain money. However, there are also a lot of considerations to keep in mind, such as renting the office or purchasing a property, buying goods, hiring employees, and advertising for your business. In this era of advanced economics, you can employ creative strategies without compromising on convenience. This article explores ways to finance your new business in easy, applicable ways. Self-Funding Self-financing your ventures is often an easy option to go for, especially when you have good liquidity. However, being the sole individual res...

The world has become smaller and the scope for business has become larger. As a business, penetrating into new markets, new ventures despite the boundaries and borders have become possible. It is for a business to understand its potential and mettle.  International trade is possible with just a system, clicks, and a very connected world physically and electronically. However, 2021 took a toll on economies on trade and businesses collectively throughout the world. The GDPs have slashed, the borders have been sealed, and international travels have been barred. Now, when the world is learning to live with important lessons learned, the businesses have also learned important lessons with respect to upping their game in the International Trade.  As a business, you can browse this s...

IT staff recruitment constitutes a major share of the staffing industry across the world. The recruitment of IT staff is accomplished through multiple models of hiring such as outsourcing, on-premise hiring, offshoring, nearshoring, IT staff augmentation, and others. According to the research studies conducted by the Center of American Progress, replacing any employee earning between $50K and $75K costs about 20.4% of the salary of that particular employee annually. The best solutions to reduce this substantial cost for filling temporary posts include IT outsourcing, IT staff augmentation, offshoring outsourcing, and others. Let’s talk about IT staff augmentation at length in this article. What Is IT Staff Augmentation? It is one of the commonly used models of IT staff hiring for ...

Starting a business requires dedication and diligence. Don’t let your hard work go to waste by neglecting the necessary steps for making your business a success.  Here are 5 steps you cannot afford to skip when launching your new business: 1.Create a Business Plan A thorough and well-written business plan is the key to starting your business successfully. Take your time to consider the important aspects of opening a new business to formulate your strategy.  View your business plan as the initial guidelines for your company. Don’t be afraid to alter your plan as you further define your business and increase your knowledge.  Establish Your Goals Write down specific goals for your business that you intend to accomplish. Ask yourself how many projects you’d like to complete, how ...

Marketing can be expensive, but it is necessary for a business to grow. Don’t neglect to develop a marketing strategy just because you’re afraid of the price tag. Rather, discover new, cost-effective methods for marketing your business on a budget.  Here are 6 inexpensive but effective marketing tactics to boost your business: 1. Research Your Target Market and Competition  Understanding the target market and competition for your business is essential for creating an effective marketing strategy. Without this knowledge, you will be unable to discover tactics that will reach your primary audience and put you ahead of your competitors.  Take time to research your target market and the competition before developing a marketing plan.  Your Target Market Analyze the group that req...

Innovation is ripe in the business industry and there are always new products, processes, and technologies to use. Businesses use technology in a variety of different ways and over time, it has helped businesses become more efficient, and save money at the same time. Unfortunately, many businesses are stuck in the past. It’s likely that new businesses that became established recently are accustomed to the new technologies available on the market today, the same can’t be said for some older companies. They are often stuck using inefficient processes, clunky machines and haven’t kept up with the times. Here are just some of the many solutions available today to help modernize your small business.   Utilize Apps One of the simplest, yet most effective, ways to bring your company into...

The Amazon FBA has been a growing trend for business entrepreneurs that shifted their marketing endeavors to the online realm. Products and services can now be accessed by millions of interested people worldwide. Marketers looking to start their official selling sites are turning to primers and courses to bridge the gap from novice to entry levels of online marketing. The Amazing Selling Machine The Amazing Selling Machine or ASM, is the world's most famous Amazon FBA training curriculum. It consists of an eight-week training platform, coaching calls, an exclusive mentorship program, a private resource vault that can reach a global community of Amazon-based sellers. It is assembled to teach newbies of the online marketing industry to successfully grow an Amazon business from ground z...

A beginner that wants to initiate their online marketing platforms finds themselves without primary resources or a workable inventory to build upon. The situation they are in might be caused by a limited budget or haven’t gained much experience when it comes to online sales. The problem can be rectified and make the endeavor successful even without an array of products to sell initially. Introduction with Online Stores and eCommerce Customers of today have been utilizing the interconnectivity of the internet to meet the needs and necessities required of everyday life. Several digital entrepreneurs embraced these opportunities that can be a great source of income and business growth. Business people may create their online outlets that can promote or advertise different types of servi...

Technology has become an integral part of every business regardless of business size and business scope. It is critical for companies to have the necessary tools to support their daily business activities as well as having the latest technology to be up-to-date and remain competitive in the marketplace. One of the major issues businesses often face is implementing the right tools to make the best use of current technology, thus, ensuring business growth and a competitive edge. Technology such as machine learning, cloud services as well as business software including accounting, marketing, project managing programs is constantly being developed and improving. Nowadays, IT involves more than just simple payroll and connectivity. Hiring an IT professional can greatly help businesses...

Money management is a part of almost every adult’s life nowadays. Everybody needs to take control of their funds and know exactly how much they have and where they have them. This is not an article about money management for spending or anything like this. This article will focus on money management for investments and how they usually work. We will talk about 3 types that are tried and tested and can find a potential user almost instantly. The reason there are 3 is that there are usually 3 types of investors. Let’s see what each of them does. #1 Tactical Tactical money management is what you would call active trading. It can be called day trading, scalping, or anything of the sort. This is when the manager actively moves his funds from place to place, trying to capitalize on smal...