Author: OW

We all know the story. You’ve fulfilled your end of the bargain and rendered a service according to the terms and are now waiting to be paid. The agreed-upon day comes but you aren’t remunerated. The client asks for an extension citing cashflow issues and you begrudgingly grant one. Unfortunately, the days turn into weeks and the weeks into months. The customer is now out of reach and you are left holding the bag.  Before considering professional commercial debt collections services you wonder how you could have protected yourself from such a client. Here are eight steps to consider. #1 Background Checks Screening your customers in advance is always a good idea. The internet is a wealth of information and you’ll be surprised by how informative a quick query on a search engine can ...

The business world today is moving fast. Changes are ongoing and your customers expect nothing but the best. With technology making our lives easier every day, you can’t expect to run a successful business if your ways of running it are still stuck in the last century. Today customers expect a quick response, accurate information and high standards. The room for errors has been pushed to the minimum, so if you want to progress and move forward, make sure you are not making costly errors. Flawless Customer Service Your customers are the central part of your business so keeping them happy is the top of your priorities. Good customer service is the key towards increasing customer loyalty, potentially raising your sales and generating positive word-of-mouth about your business. I...

Running a business can be complex and challenging. Not only do you have to deal with the day to day processes involved with the running of a business, but you also have to worry about efficiency and productivity. After all, to remain competitive, a business must improve its efficiency. If you're starting to feel like your business is on the verge of spiraling into chaos, perhaps it's time to simplify your workflow and eliminate any unnecessary steps. Here are some steps you can take to start streamlining your business for increased productivity. Research, Review and Document Current Processes The first step towards streamlining your business is to identify which of your business processes or workflows are the least beneficial, problematic, or need to be refined. Business processes ar...

Financial data is an essential component of your business management. It informs the entire budgeting process and other financial decisions.  In most cases, this data is generated from accounting systems or what is known as bookkeeping. To many, bookkeeping entails laborious calculations, looming payment deadlines, and overflowing invoice files. However, that’s not entirely true.  Streamlining your bookkeeping system can take different forms. The most common being accounting automation, which allows you to save time, money, reduce stress, and boost productivity. Being on top of your finances means your business will make informed financial decisions. It will also create a fantastic impression to your customers, and suppliers. Organizing your finances allows you to understand y...

The world of business presents a plethora of challenges that must be addressed, regardless of brand size. As businesses continue to grow, some problems cease to be – but new challenges inevitably emerge. Businesses that operate within a local customer audience obviously face different struggles than businesses that operate within the digital realm. Likewise, businesses that cater to audiences in one or more countries must deal with the challenges that international commerce and communication present. As it turns out, one of the most effective methods in bolstering sales, market share and customer retention in international markets is good customer service. Today, let's examine some great tips that can improve your customer service in international markets. Provide 24/7 Solutions...

The rapid development of technology has caused global changes in various areas of business: financial and banking sectors, healthcare and insurance, real estate and e-commerce. Thanks to the new tools and new opportunities, the experts were able to more accurately estimate the business trends of 2019 and make new forecasts. Thus, five major trends were identified by Computools, which large and small enterprises should follow this year. The Highest Priority: Customer Experience Adaptive design, web site usability, cross-platform application development – all this comes to the fore in 2019 and companies must take this into account. At first glance, this may seem important only for e-commerce, but experts have repeatedly stated that all business areas are shifting from offline to online...

Local listings, also known as local citations, are essential for your business. Not only does your name in various business directories show you off as an authentic person to work with, but it also improves your local SEO.  A study concluded that 78% of all the local searches on mobile and 61% of those conducted from laptops resulted in offline purchases. This finding sets the need for paying attention to Local SEO. Put simply, when people look up your business, they search for one of the following things: Your business location/address  Your phone number  Working hours  Driving directions  Reviews and reading Special offers/coupons  Folks who are not directly searching for your business maybe indirectly looking for you. For instance, he may be looking f...