How to Bridge The Gap Between Brand and Customer on Social Media It’s tough as a brand to build great relationships with their customers. Sure, you can leave a few comments saying “Nice!” on your customer’s social media posts. But what about the connections that really matter? The true friendships you can establish as a […]
13 Clever Social Media Campaigns You Need To Use To Gain Traction It’s well-known that social media is a great tool for almost any brand to market themselves. But the truth is that solely sharing a few images and interacting with a few people just won’t cut it. At least if you’re striving to achieve […]
7 Essential Tactics to Grow Your Business With Social Media When you use social media for your business, there are a ton of rules you must follow. At least if you want great results. Those rules can be divided into helpful tactics, and essential tactics. Helpful tactics are those that help you generate better results […]
5 Tips to Grow Your Business Using Social Media Social media is a powerful tool. Have you lost interest yet? We hear that expression all the time! “Social media is vital for your business”, “Social media is great for marketing”, “You need to use social media”, and so on… But what does that really mean? […]
How To Use Social Media as a Public Relation Tool Public relations is an important aspect for brands. The idea that press releases are all there’s to it still lives on today among many businesses, but that couldn’t be more far from the truth. Sure, press releases are still an important part of it, even […]
Top 4 Harmful Social Media Mistakes You Can’t Afford To Make Social media is a powerful marketing tool for businesses. When it is going well, it can increase sales, drive traffic, increase brand awareness, build relationships and much more. But when it goes bad, it can do the complete opposite. Decrease your sales, harm your […]
4 Hacks to Convert Social Media Engagement Into Real Sales You have the followers, you have the engagement. Now what? The reason you are building your brand’s social media presence is not to get a lot of engagement and followers. It is to further down the road sell more. Whether your main goal is to […]
5 Social Media Terms and Words You Need to Know to Know in 2017 As things like social media emerge and impact our lives, new words are also needed, created, and introduced. When working with social media, it’s important that you are aware of the most common words and terms so you’re not standing and […]
7 Instagram Trends Every Marketer Needs to know of and leverage Trends can be found on every social media platform. in fact, trends are not only something that you can find on social media. Trends are something that can be found almost everywhere. Whether it be short-lived trends, or trends that last months, or even […]
How to Use Snapchat For Customer Service Want to find new social channels for customer service? Looking into Snapchat to see if it is effective for customer interaction? Snapchat is a quick and simple way to interact with your audience with either photo, video, text, or call. On Snapchat, there’s something for everyone. In this […]
What to Think About When Using Social Media for Customer Service The way brands are managing their customer service is changing. Why? Simply because new, better, and easier ways of interacting with customers are popping up. Social media is one of them. Are you holding hard to the traditional ways of handling customer service such […]
37 Powerful Twitter Statistics and Facts You Need to Know General Twitter Usage statistics Twitter has 328 million monthly active users. There are 500 million tweets being sent each day. 80% of Twitter’s users are accessing the app from a mobile device. Twitter have 100 million daily active users. 24% of all males […]
7 Common Social media Marketing Mistakes (And How to Fix Them) Social media is a powerful marketing tool. It’s so powerful that I don’t need to introduce its benefits, because everyone already knows about them. Unfortunately though, you will make mistakes. And those mistakes will be costly for your brand. Fortunately, preventing them from happening […]
How to Set Up Your Twitter Business Account (And Tune it to Perfection) 65.8% of US companies with 100+ employees use Twitter for marketing. Also, 77% of Twitter users say they are more positive about a brand when their tweets responded to. If those statistics alone don’t convince you to hop on Twitter right at this moment, I […]
4 Social Media Metrics your Brand is Forgetting About (And Why They’re Important) When talking about social media and the ROI it generates, brands tend to stop at the most obvious obvious metric: “How much does social media increase our sales?” and “How much will social media make us in exact dollars?” Unfortunately, this means […]
Why Every Brand Needs to Monitor Their Social Media Followers (And How To) Do you believe that the more followers the better? Then think again. What’s more important than the number of followers you have on social media is who those followers are and what they will do. You don’t use social media to gain […]
How to Future Proof Your Social Media Marketing Strategy For 2018 Nothing lasts forever. In business, this is particularly accurate, because one day you can be hot, and the next day struck by a social media storm and bad press. Social media is extremely quickly evolving, and if you aren’t on top of the latest […]
3 Years of Instagram marketing: This is What I Learned NOT to do Instagram is a tremendously powerful marketing tool, there’s no doubt about it. I’ve been able to witness it myself, and in case you don’t trust me, there’s always the statistics I can rely on! Businesses tend to go where the attention of […]
30 Instagram Tips That Will Boost Your Instagram Marketing (True and Tested) Are you looking to boost your Instagram marketing results, grow your followers, increase engagement, and strengthen your presence on the platform? Good. Then you’re in the right place. Instagram is a tremendously powerful marketing source, but its true powers can only be seen […]
7 Tips to Provide World-class Customer Service on Twitter (That Work) Customer service is an important topic. If you do it well, you’ll get rewarded for it, but if you do it poorly, the news will spread fast. There’s not much more annoying than sitting in a long phone line when calling a customer service […]