Friday, December 1

Wave 1 Plans for Microsoft Dynamics 365 Power Platform in 2020

Microsoft Dynamics 365

A cloud-based application that combines Enterprise Resource Planning and Customer Relationship Management (CRM) along with Artificial Intelligence tools and productivity applications is known as Microsoft Dynamics. It was launched in the year 2016 when Microsoft combines ERP application and Microsoft Dynamics AX. Microsoft is considered as one of the best vendors in combining CRM and ERP capabilities. 

Benefits of Dynamics 365

  • Combining ERP and Dynamics Customer Relationship Management (CRM) with productivity applications connect data intelligence view on transactions, customer records, preferences, and behaviors along with shipping and inventory, orders’ information, and decision-makers’ insight tools. 
  • One of the most significant benefits in Dynamics 365 is its tight integration with business applications. Microsoft provides many benefits for the companies those who run Outlook and Office 365, Microsoft Azure operations, and third-party plug-ins.  
  • In addition, the benefits of Microsoft Dynamics 365 includes common UI by enabling easy training and good efficiency for business applications.

Wave 1 Overview

The Power platform for Microsoft enables organizations and users to act, analyze, and automate on the transformation of raw data into digital. Today, the power platform contains four products: Power Apps, Power BI, Power Virtual Agents, and Power Automation. It also has Power application portals and Artificial Intelligence.

Power Apps are the leading applications in Office 365 customization, Dynamics 365 extensibility, and standalone business custom line around the world. In a future release, the power applications will provide significant improvements in skill levels, the usability of apps, and sophistication improvements in web devices.

Power Apps portals are used to enable marketers who are from low-code to roll-out the external audience experiences. Artificial Intelligence builder is also a Power Platform that is capable of automating the process efficiently with the business expertise and can even predict the business outcomes performances. Artificial Intelligence builder is referred to as a turnkey solution to bring Microsoft AI’s power through click-point experience. 

Power BI simplifies insight derivation of organizations from observational and transactional data. With Power BI, the organizations can create a data culture based on facts, but not on opinions. It is invested in four key areas such as Self-service analysis, enterprise BI uniform platform, Pervasive Artificial Intelligence, and Azure Data Services.

Data Integration is used in providing in-built connectivity to the Power Platform with the data across business systems and enables profound experiences. The common Data Model helps in ensuring consistency in semantics for authoritative business entries in Common Data Service and Dynamics 365, saving time and increasing value for ISV partners, application developers, and integrators.

Power Automation helps in growing business productivity by time-consuming tasks and repetitive automation. This power automation is one of the best ways to getting things done through Robotic Process Automation (RPA) across the organizations. In the future, Power automation will be going to invest in three main areas: UI automation mundane, to build robust automation, enables modeling, and on-premises in the cloud with flow features of the business process.

Wave 1 Plan for Microsoft Dynamics 365

The complete version of wave plans for Microsoft Dynamics will be released in the month of April-2020. The new enhancements and features will demonstrate how to invest digital power transformation for partners and customers. The first release of the wave plan contains many new features across the Microsoft Dynamics 365 which include Marketing, Sales, Field Service, Customer Service, Human Resources, Supply Chain Management, Finance, Fraud Protection, Commerce and Pricing designed for medium-sized businesses. 

Let’s look highlights from Customer Management in every aspect:

Marketing: It remains very focused on enhancing product usability from enabling marketers. It can be possible through third-party content management and its integration scenarios.   

Sales: This is continued to be focused on improvement in seller productivity and user experience. These new features can quickly manage opportunities and activities to allow more accountability for the sales team to succeed. 

Field Service: It improves the effectiveness through integration with the supply chain of Microsoft Dynamics 365, resource scheduling, and technician time entries.

Customer Service: It expands the agent’s productivity to evolve predictive model service.

Human Resources: It can also expand the capabilities of employees, professionals, and managers in benefits management programs.

Supply Chain Management: It helps in reducing the operational costs for the organizations by introducing enhancements to asset management, self-service experiences, and inventory visible services.

Finance: It releases enhancements to payment formats, country-specific tax, regular reporting, and invoicing to help global organizations with local regulations.

Fraud Protection: It helps to reduce fraud losses and increase the merchants’ revenue. It also checks the experiences of new services, loss prevention, and account protection. 

Commerce: It boosts up the omnichannel personalized experience for customers by adding small product recommendations, e-commerce, and enhance clienteling.

Pricing: Compared to the competitors – SAP, Salesforce, and Oracle, Dynamics 365 is not expensive. It also has role-based licensing with a bundle and two pricing features. It is up to the choice of the customer “What to Choose?.”  

Wave 1 Plan for Power Platform

The capabilities of the new power platform combine Power applications, Power BI, Power Virtual Agents, Power Automation and Data Service into unmatched build solutions, palette tools to analyze data and automate the processes. This platform also includes automation capabilities on role-based tasks with on-premise cloud-based applications.

Power apps can gain significant improvements in the level of skills, apps usability and sophisticated growth for developers across the mobile and web devices. The business intelligence in Microsoft simplifies insights from observational and transactional data. It helps to create a data culture in organizations in which employees have the choice not to make decisions based on opinions, but on facts. In the wave release, Power BI invests in a unified BI platform, intuitive experiences, and big data analytics. 

Key Dates for Wave 1 Release – 2020

  • Available Release Plans – (27th January 2020) – Learn more about upcoming wave 1 release 2020 across the Power Platform and Microsoft Dynamics 365.
  • Available Early Access – (3rd February 2020) – Validate and test the new capabilities; new features will be going to be the part of wave 1 release 2020.
  • General Availability – (1st April 2020) – Future Release


In this article, we’ve discussed the wave 1 release plans for Microsoft Dynamics 2020. You can also op for a Microsoft azure certification. These features will help to increase the user experience and enable automatically by business analysts and administrators for their users. The duty of the customer is to ready with confidence by knowing about the enabling features.

Wave 1 plans help the customers, partners, and users to drive the digital business transformation. Using these advanced features, both the partners and customers will validate the latest non-production environmental features which include user enhancements to enable automatically. There are many more features available across Power Platform and Microsoft Dynamics 365. Now, it’s time for the customers and users to take advantage of this early access period.

Author Bio:

Praveen is working as a Content writer with more than four years of experience in writing for KBS Institute on various IT platforms such as Data Science, Java, Selenium, Python, RPA, and Cloud Computing. He is dedicated to creating useful and quality content on the IT platforms. Contact him via

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