Monday, February 26

Top Accounts Receivable KPIs You Should Be Tracking

A woman calculating and making notes in the diary.

Do you think the figures are not yet what you would want them to be regarding growing cash flow? The first step is to think about the success metrics in accounts receivable, how they deal with each other, and what those experiences mean for your result. There are a variety of different things you can do and minor adjustments you can make to increase the efficiency of your metrics and net receivable accounts, like:

  • Working to develop your credit strategy, refreshing or reevaluating it.
  • Standardizing contact with credit collections and models.
  • Make sure you have the correct number of workers concentrated on the assignment.

There are, however, hundreds of receivable KPIs for accounts.

How do you pick which one to monitor? Of course, the most suitable metrics will differ from business to business, and along with your business objectives, they might further evolve over the course. Nevertheless, focusing on the metrics that put results into view is a strict rule of thumb.

Here are a few of the top receivable KPIs for accounts that have useful financial results insights:

1.Operating Cash Flow

Considering your capacity to pay for deliveries and routine operational costs, tracking and reviewing your operating cash flow are essential. Compared to your overall money, this KPI has often used an analysis that shows whether or not your activities produce adequate cash to fund capital investments to advance your business.

Especially in comparison to your overall capital employed, the examination of the operating cash ratio gives you a greater insight into the company’s financial stability, helping you see past only income while making capital allocation decisions.

2.Days Sales Outstanding (DSO)

This is a widely used, although frequently misused, metric of the success of A / R management. This is a significant metric, don’t get me wrong, so you must ensure that you’re using it and adequately measuring it. For example, DSO is used to measure how easily, once the transaction has been made, you can collect the money you intend to give; the average collecting time.

DSO= (accounts receivable / gross sales of credit) x number of days.

It is important to define this metric accurately. First, it is essential to remember that each sector has a different average DSO, so you’ll want to analyze how your colleagues are calculated against yours. Usually, you want DSO to surpass by no more than half your terms. So, if you live on 30-day installment terms and see an installment every 45 days, you’re looking pretty well. Observing DSO’s rise and fall will help determine the market’s condition.

3.Collections Effectiveness Index

The Collections Effectiveness Index (CEI) can be utilized with the turnover ratio. As the turnover ratio shows how many collections occur, the CEI shows you what proportion of the receivable accounts has been accumulated for a fixed period, many years.

A huge number here, equivalent to the turnover ratio, means that the accounts receivable services in accounting are efficient, the closer you get to 100 percent, the more funds you receive.

A lesser number is a reason for attention, and you might need to see into possible problems. For example, are the team understaffed with obsolete equipment or using it? You will also need to reassess how you expand credit or work with delinquent accounts.

If you pursue this metric over time, you will be capable of graphing changes in the success of your squad. But, first, apply your regular credit purchases to your starting receivables and deduct your finishing cumulative receivables to determine CEI.

You will split the outcome into the amount of your starting receivables and regular credit sales minus your current finishing receivables. Ideally, it’s said to maintain your CEI above 80%, with some of the best A/R teams reaching 83% CEI. If the figure drops, that’s a clear indication that something is not right. It could be directly affecting your execution capacity, like customers’ health, how the company targets specific accounts, or the entire efficiency of the team, etc.

4.Debt to Equity Ratio

Debt to Equity is a measure determined by looking at the overall liability of your company to the Equity (net worth) of your lenders. This KPI shows how well the corporation funds its success and how well you use the shareholders’ contributions. The number specifies how profitable the corporation is.

It establishes with you and your partners how much debt the corporation has incurred to become profitable. A high debt-to-equity ratio exposes a pattern of accumulating debt by paying for the expansion. This vital KPI encourages you to reflect on your financial obligation. Opt for Accounts Receivable Outsourcing if you feel this option will save you time and money, which could then be used for innovation and weathering disruption.

5.Accounts Receivable Turnover Ratio (Art)

The ART calculates how often, over a period, your business transforms accounts receivables into cash, generally over a year.

ART= Sales of net credit / average accounts receivable

A higher ratio implies you are more regularly converting A / R into cash; if your ratio is 2, you receive the average A / R twice a year, every six months. The more you collect, the better the cash balance and liquidity you receive.

Having a good Turnover Ratio will help determine how effective your company is at collecting revenue. But remember that having a high Turnover Ratio is also bad, as it implies many open accounts within which there is unrealized revenue. And this means that the company must reconsider its strategies toward credit and collection policies. You can do various things and make subtle adjustments to increase the efficiency of your metrics and net receivable accounts.

  • Trying to develop your credit program or reevaluating it.
  • Standardizing contact with credit collections and models.
  • Ensuring that you have the correct number of workers concentrated on the assignment.

6.CEI vs. DSO

DSO and CEI sound very similar on the surface, but a very significant distinction can be observed. DSO offers insight into collections over time, usually spanning less than a year. DSO is, therefore, a time indicator of how long it takes for you to receive until it is sent on an invoice.

CEI tests the efficacy of your selection results for an extended period, usually one year, but the calculation can be manipulated for smaller fragments of time. In comparison, CEI varies from DSO. It tests the cumulative efficiency of your compilation processes because it is not a time indicator.

Usually, DSO and CEI can travel in opposite directions once you think of what each means, which makes sense. However, the rule has some limitations, so don’t worry if yours doesn’t behave.

Measuring KPIs with Real-Time Analytics and Dashboards

Getting the infrastructure to gather, filter, and deliver the information you are collecting is just as crucial as understanding which accounts payable KPIs to track. To make monitoring your KPIs quick, a comprehensive AP automation system can provide you with real-time analytics and the necessary dashboards.


I hope all the Accounts Receivable KPIs or performance metrics outlined above could play a decisive role in A/R’s transformation and evolution. With the right view of the performance of the A/R team, the team could help maximize execution capacity, improve operations, and enhance cash flow into the business. With the pandemic, things haven’t been easy for businesses globally; outsourcing Accounts Receivable Services have helped companies battle the disruptions and have helped them survive in the “new normal.”

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