Managing Online Reputation in a Crisis: Strategies for Digital Crisis Communication
Businesses operating in today's digital environment of rapid information dissemination face the growing challenge of managing their online reputation during a crisis. According to research, 9 in 10 consumers state that they rely on reviews when making a purchase decision. These numbers emphasize the criticality of upholding a positive online image, especially during times of crisis. Keep on reading to learn about some useful strategies to help your business tackle crises in digital communication. Crisis Management PR Services: Making Smart Business Moves Headline-worthy incidents such as product recalls, data breaches or allegations of misconduct can have devastating effects on a company's reputation. Under such conditions, effective digital communication becomes critical; hiring...